Privacy Policy

1. Information Collection (การเก็บข้อมูล)

We collect the following personal data in accordance with Thailand's PDPA:

• Name and contact information - When you contact us via WhatsApp or email
• Phone number - For booking confirmations
• Booking details - Tour dates, number of participants, special requirements

We do NOT collect:

• Credit card or payment information (payments processed directly through WhatsApp)
• Location data or IP addresses
• Behavioral tracking data
• Cookies (except essential session storage)

2. Data Usage (การใช้ข้อมูล)

Your personal data is used solely for:

• Processing tour bookings and reservations
• Communicating about your booking (WhatsApp, email)
• Improving our services
• Complying with legal requirements

3. Data Sharing (การแช่งข้อมูล)

We do NOT sell, rent, or trade your personal data.

Your data may be shared only with:

• Service providers necessary for your tour (e.g., transport, guides)
• Legal authorities when required by law

4. Data Storage (การจัดเก็บข้อมูล)

Your personal data is stored securely and retained only for as long as necessary for the purposes outlined in this policy. Booking records are typically retained for 2 years for accounting and legal purposes.

5. Your Rights (สิทธิของคุณ)

Under Thailand's PDPA, you have the right to:

• Access - Request a copy of your personal data
• Correct - Update inaccurate information
• Delete - Request deletion of your personal data
• Object - Object to processing of your data
• Withdraw Consent - Withdraw consent at any time

6. Third-Party Services (บริการบุคคลภายนอก)

Google Maps

We use Google Maps to display our location. Google may collect data according to their Privacy Policy.

WhatsApp

Booking inquiries are processed through WhatsApp. Meta's privacy policy applies: WhatsApp Legal

Matomo Analytics

We use Matomo Analytics to understand how visitors use our website. Matomo is a privacy-friendly analytics platform hosted on our own servers. Your IP address is anonymized before storage, and we do not share your data with third parties. No cookies are used for tracking - only session storage for consent management.

7. Security (มาตรฐานความปลอดภัย)

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Children's Privacy (ความเป็นส่วนตัวของเด็ก)

Our services are not intended for children under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy (การเปลี่ยนแปลง)

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Analytics & Performance (การวิเคราะห์และประสิทธิภาพ)

We use privacy-friendly analytics to improve our service. Your data is processed anonymously and is never sold to third parties.

11. Contact Us (ติดต่อเรา)

For questions about this privacy policy or your personal data, please contact:

Effective Date: February 8, 2026

Last Updated: February 9, 2026